Mediation
Debt Collection Mediation
Pre litigation protocol dictates that all parties have tried to mediate the dispute before progressing to litigation. Often at times of dispute a mediator can listen to the emotional arguments of the debtor and find some level of agreement that enables the debtor to agree to payment subject to his argument being considered.
Within all our tracks we send a correspondence to the debtor asking for them to enter into mediation; we find it a good opportunity to discover the real objection to making payment, and often discover new information that assists us in the collection of the debt.
The aim of the process is to arrange an agreement between us and the debtor, to which both parties comply. Since by this stage the debtor has will either have avoided or refused payment, we often use this opportunity to attempt to create a fair payment plan, so that the debt can be settled without having to resort to litigation. We will, however make sure that we do not allow the debtor to draw ourselves into an agreement which would not be beneficial to yourselves. We would also consult with you as to whether any agreement we reach would be acceptable to you as our clients.
The benefits of attempting mediation / negotiation, is often over-looked by other Debt Collection Agencies. It often enables us to settle your debts without having to progress to litigation, which reduces costs for all parties. It also means that the debt has a greater chance of being settled, within a smaller time limit.